The local barber who cuts my hair has two signs out the front of his barber’s shop. One sign says that the shop will be open at 8:30am. The second says 8:45am. The barber is rarely there before 9am. He has no idea how many people have looked in his window when he wasn’t open when he advertised that he would be.
My expectations are consistently not being met. One day a new barber/hairdresser will move into an empty shop in the shopping strip. What do you think I will do?
What Market - Communication Gaps are you creating?
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Copyright Gary Ryan 2011 |
Sorry mate. I know that I said sorry the last couple of times but my car broke down and I had to wait for my wife. Sorry mate.
Gary Ryan
Organisations That Matter
Providing services and resources to Senior and Developing Leaders who believe that people matter!
Connect with Gary on LinkedIn
Gary Ryan
Organisations That Matter
Providing services and resources to Senior and Developing Leaders who believe that people matter!
Connect with Gary on LinkedIn
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