Thursday, May 31, 2012

Working in Your Business or Working on Your Business

Yesterday I was asked to be the guest speaker at a networking event. The topic I was asked to talk about was “what it looks like when small business owners are working in their business and not on their business”.

I was also interviewed this morning by a journalist for one of Australia’s leading national business publications in relation to the same subject. As I discussed with him, unless you as a business owner can remove yourself from the day-to-day operations, you don’t have a business, you have given yourself a job. The key difference is that the boss won’t complain if you arrive late, leave early or take a day off. That is not entirely a good difference as it touches on one of the main challenges business owners face, namely ACCOUNTABILITY!!!

The focus of the interview however was mainly around processes and systems and I found one of the questions particularly interesting. The question was whether accountants are one of the best advisors for small business to help them with their processes, systems, and working on not in their business more generally. My experience is this: 
  • By looking at the business processes strategically it is possible to double company profits of most SME's within 12 months. 
  • You can generate more profits by either saving on costs (a finite approach but definitely worth doing) or generating more revenue (infinite possibilities) .... or both, and it is this third way that has the potential for exponential growth due to the synergistic effect of the two at once.
  • More efficiency creates opportunity for both more effectiveness and more productivity (more income with the same resources) and the systems that deliver that efficiency provide for rapid integration of new resources to increase revenue even further.
This is partly why accountants are not the best to advise business owners in this way. They are good at strategic financial processes! But that is only one aspect of the business; an important one but back-office and not front-line. 

CFO's (the accountants of big business) are taking on more important roles in large companies and in SME's external accountants are riding this wave. The key difference is that CFO's are focused on what they do best, critical evaluation of numbers, creative manipulation of those numbers within the relevant frameworks (e.g. tax, compliance, governance) and risk analysis in terms of financial exposure. Accountants try to be more and the average small business owner working in his business not on it, like a man dying of thirst in the dessert will gladly accept a drink from the first person to pass. 

But a tiger cannot change his stripes, and whilst every bit as regal as a lion, a tiger will never be a lion. If he does he was probably always a lion who at one point walked through tar-soaked underbrush. The same can be said for accountants and entrepreneurs.

About Paul J. Lange:
Paul J. Lange is a business mentor and business performance coach who helps small to medium enterprise and entrepreneurs to apply big business, enterprise disciplines and solutions to gain a competitive advantage and increase profits. 

Paul's 'Business DIET'© system has helped countless entrepreneurs and business owners around the world to launch start-ups, expand existing operations, and greatly improve bottom lines.

Paul is also one of Australia’s most connected management consultants, and leading business strategists, with a passion for helping corporate leaders, entrepreneurs and business owners who are committed to achieving outstanding results.

Paul’s support will help you to develop strategic direction, implement it, execute and make more money. He will have you starting to work on your business, instead of in your business, right from day one; and if you have already started down this path, he will help you to complete the transition to business owner from business manager.


The real leaders creative act

“We're here to put a dent in the universe. Otherwise why else even be here?”
Steve Jobs.

As far as I know the concept of putting a dent in the universe was originally put forward by Warren Bennis, a true leadership guru in my view and one whose writings have and continue to greatly influence me.

"Devising and maintaining an atmosphere in which others can put a dent in the universe is the leader's creative act."
Warren Bennis

More about Warren Bennis here.

What kind of an atmosphere are you devising and maintaining and what kind of a dent in the universe are others making as a result?

Be the difference you want to see in the world.
Ian

Tuesday, May 29, 2012

The slippery slope of sensationalism

I pay very little attention to the daily news in newspapers or on television.  My reason is simple. What is being provided is largely sensationalism and therefore is of no value to me.

Yesterday's Sunday Herald Sun was a great example with the feature all about how Olympic Gold Medalist Grant Hackett had supposedly trashed his luxury apartment (last October!).  It caught my eye because I met Grant once when we were both speakers at the same conference.  I warmed to his message then and was inspired by his humility.  What business is it of ours what Grant did or didn't do in his own home?  None of our business as far I as I am concerned.  Interestingly the feature article was written by a crime writer.  As far as I know Grant has not committed a crime or been charged with one.  Again none of my business anyway! 

Is is right that Grant should have his name trashed?  I don't think so.  The biblical story I heard as child has always rung true to me.  Apparently a bunch of self-righteous people had gathered to stone a woman found to have committed adultery.  Jesus is said to have intervened saying to the those gathered "He who is without sin cast the first stone." Of course everyone walked away.  As an aside I have often wondered why they weren't thinking of stoning the man involved as well, but that's another story!

Sensationalism or substance is our choice. It is easy to have a cheap shot at someone else.  It is quite easy to shock.  It is another thing altogether to provide material of substance and value.

Creating attention grabbing headlines is an art.  We all need to become artists.  What really matters though is the substance under the headline and whether or not our readers believe we are providing value to them.

Be the difference you want to see in the world.
Ian

Friday, May 25, 2012

Key choices in ensuring success in change

The vast majority of the time life goes according to plan providing we do what we know we should do.

Plans start with an authentic picture of where we are now (current reality) and an equally genuine picture of where we want to go (possibility).

Our next step is to get crystal clear of why (our motive, intention, purpose, reason) we want to move from current reality to possibility.

Lack of clarity on why generally means a hazy how and therefore poor execution.

Next is to create our how we will get where we are going i.e. strategy. Strategy is our compass.

Next we determine (and agree when other people are involved) on who will do what and when.

In the small percentage of the time when you are doing what you know you should be doing and things don’t go according to plan, you have choices to make.

In the gap between what happens and how you respond is choice. Sometimes your choosing moment is a milliscecond and other times it varies. Here is the key you have a choice.

Could it be that making the right choices for us in the gap moment between what happens and our response, has a lot to do with how much we are actually doing what we know we should be doing? My answer is yes. I would value your thoughts.

Please comment or email me ian@changingwhatsnormal.com

Be the difference you want to see in the world.
Ian

Thursday, May 24, 2012

How Authors Can Use Webinars to Sell More Books

If you're an expert who has written a book about your area of expertise - or you're in the process of writing it - I'm sure you know already that it's not enough to just publish the book and wait for the money to come rolling in. You need to do more - much more - to promote it (if you want more sales) and you (if you're using the book for positioning as an expert).

Webinars can be a powerful tool to help you as an author. Here are three ways you can use them to help you as an author.

1. Market Research

Your readers are looking for you to help them with one or more of these four things:

  • Solve their problems
  • Answer their questions
  • Meet their challenges
  • Achieve their goals

The more your book does these things, the more successful it will be. Unfortunately, sometimes it's difficult to know exactly what readers want.

One way to find out is with a free Question and Answer webinar. You invite everybody in your network (and ask them to forward it to their networks as well), turn up on the day and simply spend an hour answering the questions that people ask. Don't promote anything; just answer their questions. You provide an extremely valuable service, and in return you discover exactly what your market wants to know.

I've seen people do this without any more structure than I've just described. But you can add a few extra features - and make it easier for you at the same time - in a few ways:

  • Invite attendees to e-mail you their questions in advance, so you have time to prepare your answers.
  • If you've already got some structure for your book (for example, you know it's in four main sections), arrange the questions in this same broad structure.
  • Record the webinar, and get the recording transcribed - this might even provide some new material for your book.

2. Bonus Webinar for Customers

To encourage people to buy your book as soon as it's launched, offer a bonus webinar for customers who buy it by a certain date. When I published my book "Best Practice Conference Calls", my co-author Brandon Munro and I used exactly this technique to drive our initial sales.

In this webinar, you simply deliver a presentation outlining the main concepts of the book, answer reader questions, and perhaps even offer some bonus material. Don't worry about repeating some of what's in the book, because attendees will appreciate learning the information in different ways.

Of course, a webinar is just one of the many ways you can encourage "early bird" sales, but it has a number of advantages:

  • A webinar has a date attached, so this creates a natural deadline.
  • You can serve all these readers at the same time, so you don't have to limit the offer to a certain number of readers (as opposed to, say, offering a free 15-minute consultation to them).
  • The recording can become a product in its own right, which you can sell individually or as part of a bundle with the book.

3. Webinar Series

One disadvantage of a book is that it only gives you one point of contact with your customer. Most people won't read a book more than once, and very few of them will even read it in full even once!

You can address this by offering an on-going webinar series about the content of the book, either to customers only (as a bonus) or to anybody (as a promtional opportunity). I do this with my "Internet Business Revolution" webinar series, which is a spin-off product from my book "Fast, Flat and Free".

The purpose of your webinar series is not only to promote book sales - although it will do that anyway. It's also to continue positioning yourself as an expert, and to remain in front of your target market's mind, so that when they're ready to buy what you've got to sell, you will be their first choice.

Again, webinars are not the only option available to you. But if you're willing to make the commitment, they can be a very powerful option, because your attendees get to engage with you live.

Tuesday, May 22, 2012

Sustainability is a reason and a result

I was honoured to present the keynote address at the Association for Sustainability in Business Conference on the Gold Coast yesterday morning.

Although I don’t use slides in such presentations below are the slides provided to delegates that share the substance behind the stories shared.

My key points:
Profit is not a reason for being in business, rather a result of being good at business.

Sustainability is both a reason and a result.

We have crystal clear choices as illustrated below.



What choices are you making?



Be the difference you want to see in the world.

Ian



I work with leaders to conceive and achieve highly successful change initiatives.

Thursday, May 17, 2012

Change management is an oxymoron

Change management in my view, like strategic planning, is an oxymoron.

Change initiatives are highly successful when leadership (both as something we do for other people as well as for ourselves) and management, are thought about and acted on in partnership rather than as the one discipline.

People everywhere confuse strategy and planning, two completely different disciplines.  Think about the two together at your peril.  Strategy is about how and planning about execution, who will do what and when. The consequences of confusing the two, or thinking about the two at the same time, are usually that great strategies never see the light of day, they get buried in massive documents that just gather dust, or worse, great strategies never get executed.

Confuse change and management or think about the two at the same time and likely that you will suffer a similar fate, what you want to change, won’t.

Successful change is about primarily about leadership.  Leadership as John Maxwell has observed is “about influence, nothing more, nothing less.”

I define leadership as the art of inspiring people to bring everything remarkable that they are (that one-of-a-kind each of us is) to everything they do

Leadership falters and usually badly, without management.

I define management as the practice of making it simple for people to bring everything remarkable that they are (that one-of-a-kind each of us is) to everything they do

Change like people can’t be managed.  What we can do is manage the systems and processes that will help us to bring about the change/s we are leading.

In all of my work with clients on change initiatives I follow the famous 8 steps of leading change put forward by John Kotter in his 1996 book Leading Change.

I reread this classic book on a plane recently more than a decade after first reading it. Kotter's work has lost none of its power and I still think it is a must read book for anyone leading change particularly as there is a lot of talk about change management when in my view clearly, successful change is much more about leadership that it is about management.  It is about both however, together in harmony.



How well are you succeeding in the change/s you are leading?

Please consider carefully my 13 reasons why most change initiatives fail:

#1. The people charged with making the change happen don’t really believe in it and therefore their work is half-hearted at best

#2. The change program is designed to take too long and the status quo wins

#3. The expectations are unrealistic

#4. People are not genuinely appreciated when they do well

#5. People are not held to account when they fail to perform as they agreed they would

#6. Measurements of progress are poor or non-existent

#7. Desired change is actually problem solving which usually means a return to the status quo rather than real innovation

#8. Intentions, emotions, and thinking doesn’t change and therefore any behaviour change that may happen doesn’t last

#9. There isn’t a real shared-view about why the change is crucial/essential

#10. There isn’t a real shared-view on how the change will happen and who will do what, and when

#11. Leaders don’t understand all change is personal first, relationships second, and organisations third

#12. Leaders don’t personally change

#13. Broken relationships remain broken

Great leadership in partnership with great management removes all of these reasons for failure.  Crucially the first step on any journey to success is about great leadership and it is great leadership that sustains  change.  Great management supports great leadership.  Great management is very little help to poor leadership.

The people I meet generally fit into one of five categories as illustrated below. And a further general rule is that the people in the two categories on the left often don’t know that this is how their employees perceive them!



How do the people you work with perceive your attitude to change?

Change is hard say some.

I believe change is simple when we observe and adapt the principles of thriving on the challenges of change that we can see and experience every single second of every single day in the change happening to us and all around us. 

To be successful does require work and often hard work but change itself is not hard.  Consider the foal as she struggles to stand for the first time almost immediately following her birth.  Consider more the leadership of her mother inspiring her offspring to take the natural first step into life.

"Life is what happens to you while you're busy making other plans."
John Lennon

"It is not the strongest of the species that survives, nor the most intelligent that survives. It is the one that is the most adaptable to change."
Charles Darwin

Be the difference you want to see in the world.
Ian

I work with leaders to conceive and achieve highly successful change initiatives.

No BS Mentoring It takes you further than you've ever imagined.

Presentations that solve your problems.

The Changing What's Normal Tribe - Candid conversations monthly online. Exclusive 24/7 access to remarkable personal, relationship and organisational change resources.

Change programs that fulfill their purpose and promise

Changing what's normal master-mind groups that guarantee you succeed in the change/s you lead

Tuesday, May 15, 2012

"The best way to bring home the bacon is to raise your own pigs"

For this weeks sparkenation I couldn't go past the following from the Name Tag Guy Scott Ginsberg:

“Why torture ourselves listening to voices that don’t matter when we could be executing work that does? Seems to me, the best way to bring home the bacon is to raise our own pigs. That way, when we’re hungry, all we have to do is grab a knife and go outside.”

Please read more from Scott here.

Be the difference you want to see in the world.
Ian

I work with leaders to conceive and achieve highly successful change initiatives.

PS If you live in Melbourne or Sydney please consider attending the Key Person of Influence event.



I have read Daniel Priestley's Key person of influence book, applied it's great content in my own way and got to know the folk who lead the business here in Australia. I highly recommend this event. I am going in Melbourne myself! It will be a great day to learn how to bring home your own bacon!

You can get your ticket here.

Your Immediate Business Potential is the Average of Your Inbox

I made a startling discovery the other day as I reviewed my sent items and looked through my email archives. 

We’ve all heard the concept that you become a product of your environment, and that your income will be the average of your five closest friends; or is it business associates?

Revenue had taken a bit of a dip in recent months and I was contemplating why. This wasn’t the reason I went searching through my email program. It simply struck me, as I looked at the recipients, the number of email threads with specific people, and the number of emails per thread with those people, that I was spending a lot of time talking to the same people with no outcome. 

So I invested some more time in looking back historically and without being too analytical, working off memory instead of comparing bank accounts and running complex formulas in a spreadsheet, I compared income during different periods to the type, volume and complexity of the email traffic. Here’s what I discovered.

I earned more money when I sent less emails to more people. The overall volume of emails during times of higher revenue generation was approximately 23.5% of the total and generated more than 87.3% of the revenue for the period reviewed. BTW I looked back over a period of almost 9.5 years. Also the ration of revenue in for effort expended in delivery plus hard COGS (cost of goods sold) was much higher … i.e. more profitable.

I earned less money, worked longer hours, and was generally unhealthier (later reflection) when I sent more emails to less people. Upon further reflection I realised I was a lot less happy and this rubbed off on my family.

What does all of this mean? Well I’ll leave that to your own individual interpretation. What’s clear to me is that less is certainly more. The clue though is to recognise what you are doing, interpret it in the context of the situation, and   lead yourself out of what could become a very self destructive parttern of behaviour. It is very easy to become wrapped up in a cycle of business busyness with the same people and delude oneself that the outcomes will follow. There is a time when it is appropriate to cut your losses and change direction. One of the greatest challenges is having the perspective to be able to do that at the right moment!

I encourage everyone to look at their email communications or whatever medium it is you use primarily for your business communications and unless you are very specialised in  your field with less than a handful of other people with whom you need to communicate regularly you may find similar patterns. If the patters are the good ones (i.e. lead to high revenue and profitability) keep doing what you are doing. If they are the negative ones, consider adapting your approach to the way you conduct your business immediately.


About Paul J. Lange:
Paul J. Lange is a business mentor and business performance coach who helps small to medium enterprise and entrepreneurs to apply big business, enterprise disciplines and solutions to gain a competitive advantage and increase profits. 

Paul's 'Business DIET'© system has helped countless entrepreneurs and business owners around the world to launch start-ups, expand existing operations, and greatly improve bottom lines.

Paul is also one of Australia’s most connected management consultants, and leading business strategists, with a passion for helping corporate leaders, entrepreneurs and business owners who are committed to achieving outstanding results.

Paul’s support will help you to develop strategic direction, implement it, execute and make more money. He will have you starting to work on your business, instead of in your business, right from day one; and if you have already started down this path, he will help you to complete the transition to business owner from business manager.

Thursday, May 10, 2012

Become a better networker!? No!! Improve your Business

Purpose is lost in the noise

Since when has ‘become a better networker’ been the point to going to networking functions? It seems that most of the ‘networking experts’ out there are stuck in the features and benefits mode of business networking events.  Almost every general business networking event I have attended in the last six years had someone spruiking the ultimate goal that you should ‘become a better networker’.

This approach misses the mark by miles and from what I have observed commonly creates ‘business networker’ drones. People focused on improving their profile as ‘networker’ rather than learning inter-personal skills and leveraging business networking events to add value to their business. Traditional ‘networking experts’ miss the “Why?” and the “Value”.

Think for a moment about how many networking functions have you attended? How about how many of those networking events had a ‘networking expert’ speaker. Someone at the front of the room giving you tips on how to ‘become a better networker’.

Personally I’ve been to loads of them!

The objection I have in respect of the greater majority of these ‘networking experts’ is that they are no better than the average person in the room. They are teaching what they would like to learn the most; not an unknown thing in any industry. Most have bought into their own propaganda about how good they are.

It’s been said that “The only reason to give a speech is to change the world”. I believe that this is true. On the micro scale of a business networking event, I translate this to ‘the only reason to give a speech is to make a difference and have an impact on the lives of the people in the room’.

So next time you attend a business networking event with speaker profiled as a ‘networking expert’ filter out the noise of why you should ‘become a better networker’. Instead focus on the little gems of inter-personal relationship and communication skills that will help you to improve your business. Most of the time they will be there. If you can learn one more skill at each event you attend, you and your business will grow.

About Paul J. Lange:
Paul J. Lange is a business mentor and business performance coach who helps small to medium enterprise and entrepreneurs to apply big business, enterprise disciplines and solutions to gain a competitive advantage and increase profits. 

Paul's 'Business DIET'© system has helped countless entrepreneurs and business owners around the world to launch start-ups, expand existing operations, and greatly improve bottom lines.

Paul is also one of Australia’s most connected management consultants, and leading business strategists, with a passion for helping corporate leaders, entrepreneurs and business owners who are committed to achieving outstanding results.

Paul’s support will help you to develop strategic direction, implement it, execute and make more money. He will have you starting to work on your business, instead of in your business, right from day one; and if you have already started down this path, he will help you to complete the transition to business owner from business manager.

The Best is the Enemy of the Good

One of the most frustrating things for me is when I find people who want to do something new on-line, but aren't willing to start until they know more about whatever it is they are doing. In fact, sometimes they stubbornly insist on waiting until they've found the "best" solution. For example:

  • They want to run webinars, but spend all their time looking for the "best" webinar provider.
  • They want to record a podcast, but they don't have the "best" microphone.
  • They've heard about Google+, but they don't know the "best" way to use it yet.

Barry Schwartz, author of the book "The Paradox of Choice", would call these people "maximisers", because they won't be happy until they've explored every option to find the "best" solution. The other type of person, the "satisficer", is willing to settle for something that's good enough, even though he or she knows there might be a better option available.

Of course, there are times when good enough is not good enough, and you certainly shouldn't be willing to settle for everything. Stephen Covey, for example, said, "The good is the enemy of the best", but he said it in the context of choosing what's really important in your life.

I prefer Voltaire's quotation, which is the exact opposite: The best is the enemy of the good. That perfectly describes the folly of going too far in the other direction, and never achieving anything because of this quest for perfection.

This is especially true in on-line marketing.

When you buy a cup of coffee, visit a friend, or send your tax return to your accountant, you generally know what experience to expect, so it's easy to estimate just how much you're settling for. You know the instant coffee from the tin won't be as good as the barista-made coffee down the road; you know friend A offers stimulating conversation, while with friend B you'll sit and watch the footy; and you know your accountant is slow but reliable.

But that's just not the case with things you haven't done before, because you have nothing to compare with. You don't know whether the instant polling feature of webinar platform X is more useful than the video chat feature of platform Y; you don't know how many people will subscribe to your podcast because they like listening to stuff at the gym; and you don't know how many interesting people you will meet on Google+.

Nobody else can do this for you.

Even if you talk to other people, they can't transfer their experience into your brain! And even if they could, that won't be useful, because they can only tell you their experience of using these tools in their business, with their customers and their mindset. That won't necessarily be the same as yours.

So there's no substitute for experience. Real, hands-on, roll-up-your-sleeves-and-get-dirty experience. Only when you've experienced it for yourself will you realise what you can (and can't) do, and what it means for your business.

Yes, this means trying lots of things, even when you don't know the outcome, and even when you know some of them won't work for you. Unfortunately, you just don't know which ones will work and which ones won't!

So start! Whether it's creating a YouTube channel, publishing a podcast, writing that blog, or running that webinar, don't wait for the perfect moment.

Start before you're ready.

Tuesday, May 8, 2012

Where is your leadership leading? And who is following?

I read a very brave book over the past few days - Agenda for a New Economy: From Phantom Wealth to Real Wealth, by David Korten

The 7 interventions David puts forward would dramatically change our world for the better. Massive people power is needed to see these interventions happen.

A line in the book struck me "when the people lead - the leaders will follow."

Where is your leadership leading? And who is following?

Be the difference you want to see in the world.
Ian

I work with leaders to conceive and achieve highly successful change initiatives.

Saturday, May 5, 2012

The New Economy?

I value the insights from the folk at Corporate Eye.

I would value your comments about their two blogs about the ten principles for a new economy put forward by the Tellus Institute in 2010.

Corporate Eye's first blog about this is here and their second here.

Please comment or email me ian@changingwhatsnormal.com

Be the difference you want to see in the world.
Ian

I work with leaders to conceive and achieve highly successful change initiatives.

Thursday, May 3, 2012

Human beings are not resources, assets or capital. Please stop treating them as such!

Get the point of this post and live it in your own way and you will begin to stop the status quo from derailing you and costing you in more ways than one.

You have probably heard the talk about humans being your most valuable resources or assets.  Human capital is also a commonly used expression, sadly in my view.

You might even be using this kind of talk. Stop please.

Here’s what I think:

I think such talk is trash.

Referring to human beings as resources, assets or capital is arguably a clever analogy or metaphor.  For me it demeans human beings, for beings we are.  And not just any old being that can be labeled. You are unique.  Just like everybody else!

Some research suggests 100 billion people have walked the earth.  Get this - there has never been a duplicate.  Everyone is special, a one-of-a-kind.  Therefore to label people and treat them the same misses the point and has dreadful consequences.

Your purpose as a leader, assuming you’re a real leader, is to inspire people to bring everything remarkable that they are (that unique being each of us is) to everything they do.

And you will need some serious management skills.  Leadership falters without management and usually badly.

Management is the practice of making it simple for people to bring everything remarkable that they are (that unique being each of us is, I am repeating this deliberately) to everything they do.

Get it?  Leadership is about people and inspiration.  Management is about people too just in a systems and processes sense.

The key role of great leadership (supported by great management) is talent maximisation i.e. inspiring people to discover their unique talents or gifts, sometimes called their music, and then letting people loose in bringing who they are to their work. 

Carefully consider this great paradox - give people massive freedom to do their own thing within very clearly defined boundaries.  Of course boundaries is the stuff of management.

Our world needs great leaders and managers more than ever. If not you, then who?

Be the difference you want to see in the world.
Ian

PS You’re leading.  Who is leading for you?
Please consider engaging me as your mentor or joining one of my changing what’s normal master-mind groups.

My work with you is about maximising your talents/gifts/music so powerfully that you become brilliant and inspire other people to maximise their music.

"A friend is someone who knows the song in your heart

and can sing it back to you when you have forgotten the words."
Anon

My work is about being this kind of a friend to you for a time.
It’s about uncovering your ‘music’, 'enhancing your gifts’ and letting you loose!

More about my mentoring here and my master-mind groups here.

And if not me then engage someone and belong somewhere. You owe it to yourself.
As my friend and colleague Keith Abraham says: “ If you are not investing in yourself then you are a poor judge of a great investment.

“No matter how brilliant your mind or strategy, if you’re playing a solo game, you’ll always lose out to a team.”
From The Start-up of You by Reid Hoffman, co-founder and chairman of LinkedIn.

“Don’t die with your music still in you.”
Benjamin Disraeli who probably borrowed the line from Oliver Wendell Holmes.

Tuesday, May 1, 2012

8 Core Beliefs of Extraordinary Bosses by Geoffrey James

For this weeks sparkenation I couldn't go past this great article by Geoffrey James - 8 Core Beliefs of Extraordinary Bosses.

Become such a leader!

You can read all of this years sparkenations here.



Be the difference you want to see in the world.
Ian
I work with leaders to conceive and achieve highly successful change initiatives.

No BS Mentoring It takes you further than you've ever imagined.

Presentations that solve your problems.

The Changing What's Normal Tribe - Candid conversations monthly online. Exclusive 24/7 access to remarkable personal, relationship and organisational change resources.

Change programs that fulfill their purpose and promise

Changing what's normal master-mind groups that guarantee you succeed in the change/s you lead